Casifyo is your premier online store for high-quality phone cases and accessories designed with sustainability and style in mind. We focus on providing durable and attractive products that you'll love.

Casifyo operates globally with our main warehouse located in Lithuania, ensuring efficient dispatch worldwide. Our team is distributed to serve our international customer base.

You can reach our customer support team via our Contact Us page or by emailing us directly at support@casifyo.com. We strive to respond to all inquiries promptly.

Our products are crafted from carefully selected materials to ensure durability and a premium feel. [Add specific material details if applicable, e.g., "Our phone cases are made from durable, eco-friendly TPU and PC plastics."]

Yes, sustainability is a core value at Casifyo. Many of our products are made with environmentally conscious materials, and we strive to minimize waste in our production process. Please check individual product descriptions for specific details.

To keep your Casifyo product in the best condition, we recommend [provide care instructions, e.g., "wiping it gently with a damp cloth and avoiding harsh chemicals."]

All orders require 2-3 business days for processing before they are dispatched from our warehouse. Please note that this processing time is separate from the shipping time.

Shipping times vary by destination and chosen shipping method. For detailed estimates, please refer to our Shipping & Delivery page.

Yes, we ship worldwide! Please note that international orders (outside the US) do not receive a prepaid return label, and customs/import fees are the recipient's responsibility. See our Shipping & Delivery page for more details.

All orders are 100% tracked. You will receive an email with a tracking number and a link to track your parcel once your order leaves our warehouse. Please allow 24-48 hours for the tracking link to update with shipping information.

Merchandise must be returned within 30 days of the order date, unused and in perfect condition, and accompanied by original packaging. Final sale items cannot be returned. For full details, please visit our Returns & Exchanges page.

To initiate a return or exchange, please contact our customer support team via our contact page or email support@casifyo.com. They will guide you through the process.

Original shipping charges are non-refundable. For returns for a cash refund, a $5 handling fee will be deducted. For returns for store credit (US only), prepaid labels are free of charge. Please refer to our Returns & Exchanges page for more details.

No, only one coupon code can be used per purchase. Coupon codes cannot be applied to previous purchases or retroactively after an order has shipped.

We accept various payment methods, which are processed independently through secure third-party services. Casifyo does not collect your payment card details directly.

Yes, we are committed to protecting your personal data. We have appropriate security measures in place and adhere to strict privacy practices. For more information, please review our Privacy Policy.